The presentation of reservation services of tourist routes and excellence olive oil products that are published and marketed online by means of pre-paid couponson the website www.olivitaliaslowtour.com is managed of by the company Imprint snc, with registered office and headquarters in Conversano (Ba) via A. Volta,No. 39 - VAT No. 05114810723, registered at the Register of Companies of Bari - REA 397434. The website www.olivitaliaslowtour.com and the system of sale of coupons are managed by Imprint snc. The conditions of use of www.olivitaliaslowtour.com and sale of products and / or services are accepted without reservation, if confirmed by pressing the button "I agree to the terms and conditions of sale" at the time of purchase of the ticket.
Specification of the subjects henceforth identified:
ARTICLE 1. APPLICABILITY, DEFINITION AND OBJECT
ARTICLE 2. ABILITY
All Customers who purchase a coupon on the website www.olivitaliaslowtour.com formally declare that they are fit to plead and want to buy and make a reservation in accordance with the General Conditions and Specifications of sale.
The Customer declares financial responsibility for the use of the site on its behalf or on behalf of third parties, including minors under their care, without prejudice to the possibility of demonstrating that there has been fraudulent use that was not attributable to his negligence. Information that is provided by the customer who uses the website will be considered truthful. Any use of the website www.olivitaliaslowtour.com that contravene these Terms and Conditions may involve the refusal of access to Olivitalia purchase products services offered on the website as well as the refusal to confirm each order and / or reservation.
ARTICLE 3. HOW TO BUY A COUPON ON THE WEBSITE WWW.OLIVITALIASLOWTOUR.COM
The purchase ofreservation of tourist itineraries and / or products through coupons constitutes a contract between the customer and Olivitalia which ends with the following operations carried out by the Customer:
- Choice of offers available on the website www.olivitaliaslowtour.com;
- Purchase of one or more coupons, respecting all the steps listed on the website;
- Integration of customer data;
- Indication of the type of payment of the amount as prescribed (bank transfer or PayPal);
- Confirmation of the purchase;
- Sending out of the Olivitalia indications to download the coupon to the customer by e-mail with confirmation of purchase and details of the offer.
These steps determine the time and place of conclusion of the contract. The acceptance of the contractby Olivitalia is the confirmation sent out by e-mail together with the instructions to download the coupons. The sale of the coupon is considered closedwith final payment of the transaction.
ARTICLE 4. INFORMATION AND DATA VERIFICATION
The customer is expressly informed that the data stored in the database are assumed to be correct except for clear error for which it is required to provide evidence. It is the customer’s responsibility to verify the accuracy of all their data and details of the offer purchased by the time of downloading of the coupon. Olivitalia shall not be liable in case that shipments are not successful due to incorrect information provided by the customer. In the event that the goods ordered are not delivered, the customer can contact Olivitalia at +39080495 19 78.
ARTICLE 5. ANTI-FRAUD
Olivitalia implements a procedure to reduce fraud and protect the customer in case of theft and / or loss of the coupon. Each coupon is marked with an alphanumeric control code associated with a numerical order number. In case of theft and / or loss it is possible to trace the customer’s details and to deactivate the coupon that entitles to the use of the services and / or products purchased. The customer must present to the Partner the coupon received via e-mail from Olivitalia at time of purchase. At the presentation, the Partner will verify the check code on the basis of a specific online procedure. Reproduction, editing or manipulation of the coupon are forbidden. In case of justified suspicion of illegal reproduction, Olivitalia reserves the right to take legal actions.
ARTICLE 6 - PRICES AND PAYMENT RULES
Prices are those in effect at the time of visiting the site by the Customer. The price is inclusive of shipping charges when the purchase consists solely of products. The coupons and the products sold are charged with the price quoted on the website at the time of purchase. The payment of the purchase by the Customer is carried out in advance and in full at the end of the purchase process, by:
- Bank transfer
Beneficiary: Imprint snc;
IBAN: GB 76 R 02008 41461 000 001 316 157;
Reason: purchase order No... (state the reference number as per instructions provided in the email confirmation);
Amount: the one related to the coupon/s product/s bought.
Follow the PayPal secure purchase process using your credit card (even with no PayPalaccount).
ARTICLE 7 - OFFERS AND RESTRICTIONS
The sale of services and / or products offered on the website www.olivitaliaslowtour.com is subject to the availability of the offer by the partners, provided that at the time of purchase the website will only show the available deals.
ARTICLE 8 - CUSTOMER SERVICE
Each information must be sent to the Customer Service at the following official address and numbers:
Olivitalia legal and operational headquarters:
Imprint snc Via A. Volta, 39 – 70014 Conversano (Ba) Italy
Phone +39 080 495 19 78 – Fax +39 080 409 91 26
E-mail for general information: firstname.lastname@example.org
E-mail for orders progression: email@example.com
ARTICLE 9 - PERSONAL DATA
The processing of personal data is carried out both on paper and in digital form, in full compliance with Legislative Decree no. 196/2003, for the purposes of concluding the contract and the execution of the tasks that are the subject of tourist coupons and / or delivery of products. Data communication is necessary.
Personal data will not be shared, but only communicated with the services and / or products covered by the contract. The holder of personal data is Imprint snc, Via A. Volta. 39-70014 Conversano (Ba), in the person of its pro tempore legal representative. Interested parties may, at any time, exercise the rights under Art. 7 of Legislative Decree no. 196/2003 by contacting Imprint snc, the data controller.
ARTICLE 10 - LIABILITY IN CONNECTION WITH THE USE OF THIS WEBSITE OLIVITALIASLOWTOUR.COM
Olivitalia cannot guarantee the perfect continuity of the service provided by the site www.olivitaliaslowtour.com. Any case of incompatibility or interruption of the website with the customer’s information systems cannot be charged with the responsibility of Olivitalia under any circumstances. Olivitalia reserves the right to alter, limit or discontinue the website features at any time. Accesscan be suspended due to maintenance work, new developments and / or other technical reasons. This could also result in loss of data. Therefore Olivitalia assumes no responsibility for the service unavailability, nor for technical failures or data loss. In case of problems the client is asked to call the number +39080495 19 78.
ARTICLE 11 - INTELLECTUAL PROPERT
Olivitalia is a registered trademark. Olivitalia owns all copyrights and all other rights relating to the service and the content, information, images, video and database content on the website. The modification, reproduction, release and transfer to third parties and / or other uses of the protected property without the prior written consent of Olivitalia is expressly forbidden.
ARTICLE 12 - SPECIAL CONDITIONS OF SALE
As for the purchase of products only, except for the temporary unavailability of the product, the order shall be delivered to the address specified by the customer within a maximum of 20 days after delivery of payment by Olivitalia. In case of unavailability of the product and lack of replenishment within 30 days of confirmation of the order, the customer will be informed and will be able to request a refund which will take place no later than 30 days from the request. As for the purchase of coupons that consist of reservation of services and products, the same regulation is valid for 1 year from date of purchase. At the end of that period, the coupon will no longer be used and no refunds can be claimed.
The availability of services and products purchased through the coupon is variable and not dependingby the control ability by Olivitalia. In this sense, in case of a reservation of tourist routes services, it is necessary to communicate to the Partner and to make the reservation of the period in which the coupon is intended to be used at least 15 days in advance. The Customer shall give the coupon upon arrival at the venue partnerfor the verification tests. The Partner will provide what is included in the coupon only after verification of the control code on the coupon that is sent via e-mail to the customer. The coupon can be used only once. In the event that the services included in the offer are not purchased are not completely used by the customer, the customer will lose the right to use the coupon for that not used service and no refund shall be provided. After buying the coupons customers can make changes directly with the Partnerwith respect to the services / products purchased. Transfers are not included in the offers described in the coupon. If required, taxes must be paid directly at the hotel partner. In case of discrepancies in the provision of services / products purchased, the customer can contact Olivitalia at +39080495 19 78
ARTICLE 13 - VALIDITY
The coupon is valid for 12 months from the date of payment that shall be followed by the issuing of an invoice. After this period the customer loses the right to receive this offer.
ARTICLE 14 - SHIPPING OF PRODUCTS
By the product purchase, it will be shipped to the address specified by the customer at the time of purchase. Shipping costs are due to the buyer and are billed at the time of purchase on the basis of characteristics of the product (weight / volume) and to the required destination. In some cases the customer may be required to contact Olivitalia at +39080495 19 78 to check the exact amount of shipping. Products purchased will be sent via our trusted courier. Olivitalia shall not be liable for non-delivery due to the absence of the address details. In the event of non-delivery, Olivitalia shall decline any liability and undertakes to verify the cause of the non-delivery and assist the various attempts of delivery provided by the practice of the courier.
ARTICLE 15 - WITHDRAWAL
The Customer may exercise the right of withdrawal within 10 days of purchase / payment of coupons without having to justify why and without having to pay any fee, by sending a registered letter together with the coupons purchased at the venue Olivitalia c/o Imprint snc Via A. Volta, 39- 70014 Conversano (BA) or by sending a notice to the certified e-mail address firstname.lastname@example.org.
The deadline for exercising the right of withdrawal starts from the receiving of the coupon by the customer.
In case of withdrawal, the customer will receive the money refund by bank transfer or Pay Pal refund as soon as possible and in any event no later than 20 days after the notification of of exercise of the right of withdrawal is received by Olivitalia.
If the exercise of the right of withdrawal was related to the purchase of products, the customer, which is subject to the submission of the registered mail or certified e-mail within 10 days of delivery of the coupon, must return the package to Olivitalia c/o Imprint snc Via A. Volta, 39-70014 Conversano (BA). The product must be returned in good condition and its essential integrity is a fundamental condition for the effective exercise of the right of withdrawal and the return of the amount paid.
ARTICLE 16 - VAT
Bills are subject to the provisions of VAT.
ARTICLE 17 - COMPLAINTS
All complaints must be sent by registered mail with acknowledgment of receipt, no later than 10 days after receiving the product and / or service delivery.
ARTICLE 18 - RESERVATION AMENDMENT AND / OR CANCELLATION
All changes and / or cancellations must be sent to the e-mail address: email@example.com, providing the series number given in the e-mail with the coupon. Without such information, the application will not be taken into account and the practice will be confirmed. Changes and / or cancellations are subject to the following rules:
- A Coupon already booked can be changed / cancelled at our Partner's facilities, while maintaining the right to make a new booking, subject to such validity of the coupon of 12 months. In any case, this possibility is subject to the availability of the partner at that time.
ARTICLE 19 - COMPETENT COURT
For any dispute concerning the interpretation, execution and termination of the contract between the consumer and Olivitalia, the competent court will be the one of the place where the customer has his residence or elected domicile for the purposes of the contract.
ARTICLE 20 - PRIVACY
Imprint Snc of Turi Giovanni Battista & Co., the personal data controller, pursuant to art. 13 of Legislative Decree No. 196/2003 ("Code regarding the protection of personal data"), processes the personal data supplied by the customer for the management of the contract in accordance with the legislation in force and as set forth below. The personal information voluntarily provided by the customer will be treated by Imprint Snc, the company which operates the portal Olivitaliaslowtour.com, taking appropriate measures to ensure the security and confidentiality, in accordance with the above mentioned law. With the completion of the data sheet in the registration process required to activate the process for the execution of this contract and the subsequent communications, the Consumer / Client authorizes Imprint snc to disclose any non-sensitive personal data (address, telephone number) to carriers and / or forwarding agents used for the delivery of products purchased in order to allow the necessary procedures for delivery. Personal information will be disclosed to third parties who carry out activities that are necessary for the execution of the contract and used exclusively for that purpose. The personal information provided is collected in compliance with the obligations and safeguards of the law, contracts and regulations applicable thereto. The data processing is carried out by electronic means, according to the logic strictly related to the above and in order to ensure the security and confidentiality of the data. The provision of personal data is optional. However, failure to enter even a part of the data required in the fields of different forms marked with an asterisk will make it impossible for Imprint snc to proceed to the services offered through the portal www.Olivitaliaslowtour.com. Article 7 of Legislative Decree 196/2003 gives the Customer the exercise of specific rights.
- The Customer is entitled to obtain confirmation of the existence or not of personal data, even if not yet recorded and their communication in intelligible form.
- The Customer has the right to know the source of the personal data, the purposes and methods of treatment, the logic applied in case of treatment with the help of electronic instruments, the identity of the owner, manager and the representative appointed under article 6, paragraph 1 of this disclosure, the subjects or categories of subjects to whom personal data may be communicated or who can learn about them as appointed representative in the State, managers or in charge people.
- The Customer is entitled to obtain, pursuant to art. 7 of Legislative Decree 196/2003:
a) updating, rectification or, if interested, integration of data;
b) cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data which need not be kept for the purposes for which the data were collected or subsequently processed;
c) certification that the operations in letters a) and b) have been notified, as also related to their contents, to those to whom the data were communicated or disseminated, except where this requirement proves impossible or involves the use of means manifestly disproportionate to the protected right.
- The Customer is entitled to object, in whole or in part:
a) for legitimate reasons the processing of personal data relating to the customer, even if pertinent to the purpose of collection;
b) the processing of personal data concerning the customer for the purpose of sending advertising materials or direct selling or for carrying out market research or commercial communication.
To modify or delete their data, and exercise all rights provided under art. 7 of the Code regarding the protection of personal data, Customer must send a fax at +39 080 4099126. Head and data controller is Imprint snc of Turi Giovanni Battista & Co. with its registered office at Via A. Volta, 39 - 70014 Conversano (BA). Customer can exercise the rights under Art. 7 of Legislative Decree 196/2003 by writing to Imprint snc, Via A. Volta, 39- 70014 Conversano (BA).